John Seymour Associates - NLP Courses - Business NLP - NOP Business Communication Skills

INTRODUCTION

Effective communication is key to the success of organisations. However, it is often the one issue that is identified as being at the heart of problems – even more so now, with the ever increasing misuse of email. In communicating information, opinion and ideas, expediency tends to take precedent over the establishment of effective business relationships. By applying NLP business communication skills at a one to one level, a sound foundation of mutual understanding and tolerance of difference and diversity is developed which can pave the way for more rapid forms of communication and will avoid typical misunderstandings. This skill in one to one relationship building is not only the core to the NLP business communication skills course, it is also the key to new ways of thinking and acting that underpin the other three courses in the suite of NLP programmes.

Dates and Prices

Date	Location
16th & 17th June 2008	Bristol
16th & 17th September 2008	Bristol
£760 + VAT (£893 incl.)

Number of days: 2 days non-residential

Who will the course benefit?
Everyone who is looking for the difference that makes the difference in their communications. This can include communicating with your peers, your team members, your manager and, as importantly, with yourself and your thoughts and emotions.

Course objectives
By the end of the course participants will be able to:

Set themselves empowering outcomes
Establish rapport in order to communicate effectively
Use language that motivates and maintains rapport
identify through observation aspects of
individual’s preferred method of thinking
Determine key differences in thinking patterns and their effects
connect with the realities of others
Apply a system of personal development that
enables the replication of skills
Effectively manage their emotions
Transfer new skills to future situations
Turn limiting beliefs into empowering ones

Training Methods
A highly interactive course with discussion, exercises and small group skills practice to enable participants to explore their own approach to communication and how that differs from others. The course encourages mutual trust and honest dialogue between participants in order to provide the opportunity to understand real differences between individuals.

Course Content

Communicating with yourself

The steps of a well formed outcome
NLP Operating principles – new, empowering ways of thinking
Sub-modalities – how we think about what we think and its impact
Representation systems – are we mainly visual, auditory of feeling?
Modelling skills from another person
A simple belief change process
Resource anchoring – choosing how we feel
A process to generate new behaviours

Communication with others

The communication model – how to communicate for results
Enabling others to achieve well formed outcomes
Using body language and words to establish instant rapport
How to read the external signs of internal thinking patterns
Stepping into the shoes of others to better understand their realities

Action plan for continued development

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