Who should attend?
Everyone who is looking for the difference that makes the difference in their communications. This can include communicating with your peers, your team members, your manager and, as importantly, with yourself and your thoughts and emotions.
This programme will significantly assist in managing challenging team members, or conflict situations between others. It will be particularly useful for those who are involved in negotiation situations.
Everyone who needs to influence rather than direct to achieve mutually satisfactory outcomes whether it is an interface with customers or colleagues. This programme is particularly useful for anyone who fills the role of an internal consultant.
These modules are for individuals who are interested in personal, ongoing development and continuous improvement. If you wonder how others perform in certain areas that you find particularly challenging, then this programme is definitely a must. It is especially useful for people that feel they have reached a plateau in their careers.
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