INTRODUCTION In the business environment our plans and outcomes are sometimes thwarted by those of others. In conflict situations it is sometimes difficult to see how both parties can successfully achieve their ends. Through a better understanding of the needs of others and the development of joint visions we can invariably achieve more for each other. This often requires a high degree of creative problem solving and the ability to view an issue from different perspectives. Those who have this flexibility, coupled with integrity, can - and usually do - control a situation for the betterment of all.
Dates and Prices
Date
Location
new dates coming soon
£760 + VAT (£893 incl.)
Number of days: 2 days - non-residential
Who will the course benefit?
Getting the best from others is a skill that all people managers should seek. This course will significantly assist in managing challenging team members, or conflict situations between others. It will be particularly useful for those who are involved in negotiation situations
Course objectives
Identify and influence your own habitual patterns of thinking
Work with long established issues to change the effect they have
Manage and integrate conflicting beliefs
Identify ill formed structure of language
Ask specific questions to get to the real meaning behind language patterns
Training Methods
A highly interactive course with discussion, exercises and small group skills practice. The learning environment guides participants to openly share their issues, thus enabling them to facilitate each others development.
