John Seymour Associates - Sales Training - Management Training

Search this Site

spacertrans spacertrans
spacertrans spacertrans
spacertrans spacertrans spacertrans



First Name
E-Mail

 

The Manager's Coach - 6 Secrets for High Performance
First Name
E-Mail

 


INTRODUCTION
The Ultimate Manager programme aims to give practising or potential managers the foundation for their formal development in this role and has two primary objectives:

  • to assist participants in gaining the basic knowledge required by a manager

  • to develop basic Management skills.


Content includes:


3 modules of 2 days:

  • Influencing People and Performance;
  • Managing Time, Change and Stress;
  • Leadership and Teambuilding

Programme Introduction:

  • Aims and Outcomes
  • Personal Learning goals
  • How to Learn

Module 1: Influencing People and Performance:

  • Communication Skills one to one
  • Communication Skills one to group (briefing)
  • The Communications Process
  • Assertive Communication
  • Persuasive Communication
  • Negotiating resolution of conflict
  • Non-verbal communication
  • Interpersonal Skills and Trust

Five Steps in Managing Performance

  • Clarifying job roles,
  • tasks and standards
  • Assessing and Reviewing Performance
  • Giving Constructive Critical Feedback
  • Goal setting
  • Planning training and development

Module 2: Managing Change, Time and Stress:

  • Planning, Promoting and Implementing Change
  • Winning "buy-in" to change.. from bosses,colleagues and direct reports
  • Managing Resistance to Change
  • Consequences of Change
  • Three Core Factors in Managing Time Effectively
  • Structure for Planning Goals and Achievement
  • Minimising "Time Thieves"
  • Saving time in Meetings
  • Defining Stress, Causes and Symtoms
  • Planning for Stretch, not Stress
  • How to design stress out of the workplace
  • Dealing with Stress Symptoms

Module 3: Leadership and Team-building

  • Leadership Styles and Leadership Skills
  • Planning Workloads for Individuals and Teams
  • Developing Clear Goals and Gaining Agreement
  • Motivation Delegation
  • Building the Team
  • Bonding the Team
  • Team Morale
  • Interpersonal Skills and Trust
  • Managing Difficult Situations in Teams (including bullying, harassment, victimisation, "personality clash")

Conclusion:

  • Continuous Personal Development
  • Action Plan for Implementing Learning

 


Contact Us

spacertrans
Call us now on 0845 658 0654   or:
step 1: Let us know your area of interest



step 2: Your contact details and enquiry

name  
  *
 
work phone  
  *
email   
  *
ENQUIRY

Mandatory Fields *
 
© John Seymour Associates
Website Design by Webworlds