Module 2
Leadership, Individuals and Teams
- Leadership and the individual performer
- Situational Leadership and flexing your style
- Matching the task to ability, expertise and potential
- Assessing and reviewing performance, formally and informally
- Constructive critical feedback
- Goal setting for enhanced performance
- Coaching for development and building results
- Leadership and the resources of the team
- Aligning mutual objectives; gaining “buy-in”
- Planning and implementing a joint goal
- Building motivation and morale
- Facilitating and negotiating consensus
- Teamwork issues and how to resolve them
- Empowering the team
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