Overview
From the day of promotion to our first supervisory role, right through our management career – however far and however high that takes us – the skills of leading, guiding and co-ordinating the work of others begin to overtake in importance whatever task or professional skills we have previously spent time learning.

Typically in the UK, however, these critically important leadership skills remain undertrained and underdeveloped, leaving managers at all levels – and hence their organisations – vulnerable to the cost and impact of unresolved conflicts, poor performance management and the underutilisation of their people and their other resources.

ILM is a professional body which supports national objectives to ensure that the UK is able to develop leaders and managers of the future, with a particular focus on first line and middle levels. ILM qualifications offer a flexible way for you to gain international recognition of your skills and to help develop your career through the acquisition of new skills. More than half a million leaders and managers at all levels have improved their own performance and brought real benefits to their employers through ILM management programmes.