• Set themselves empowering outcomes
• Establish rapport in order to communicate effectively
• Use language that motivates and maintains rapport
• identify through observation aspects of
  individual’s preferred method of thinking
• Determine key differences in thinking patterns and their effects
• connect with the realities of others
• Apply a system of personal development that
  enables the replication of skills
• Effectively manage their emotions
• Transfer new skills to future situations
• Turn limiting beliefs into empowering ones

Communicating with yourself

• The steps of a well formed outcome
• NLP Operating principles – new, empowering ways of thinking
• Sub-modalities – how we think about what we think and its impact
• Representation systems – are we mainly visual, auditory of feeling?
• Modeling skills from another person
• A simple belief change process
• Resource anchoring – choosing how we feel
• A process to generate new behaviours

Communication with others

• The communication model – how to communicate for results
• Enabling others to achieve well formed outcomes
• Using body language and words to establish instant rapport
• How to read the external signs of internal thinking patterns
• Stepping into the shoes of others to better understand their realities

Action plan for continued development

• Identify and influence your own
• Habitual patterns of thinking
• Work with long established issues to change the
  effect they have
• Manage and integrate conflicting beliefs
• Identify ill formed structure of language
• Ask specific questions to get to the real
  meaning behind language patterns

The Meta Model

• Patterns of deletions, distortions and generalisations
• Questions to challenge them

Action plan for continued development

Beliefs

• Limiting and empowering beliefs
• Submodality belief change – changing beliefs
  based on the structure of thought
• Integration of conflicting beliefs
• Reimprinting – a powerful process to shift fixed belief

• Identify and influence your own habitual patterns of thinking
• Work with long established issues to change the effect they have
• Manage and integrate conflicting beliefs
• Identify ill formed structure of language
• Ask specific questions to get to the real meaning behind language patterns

• The language patterns of Milton Erickson
• Sorting patterns
• Values and criteria
• Mediating using an NLP process called ’chunking’
• A negotiating process
• An effective meetings format
• Resource anchoring – choosing how we feel
• Action plan for continuous development

• Use a range of modeling techniques to analyse and acquire new skills
• Apply NLP communication skills to dovetail outcomes
• Challenge their own thinking and identify blocks to improvement
• Tap into a variety of change techniques to overcome blocks
• Create compelling futures for themselves

Modeling

• The TOTE process
• Eliciting specific information through advanced questioning skills
• The Neurological levels

Action plan for continuous development

Outcome thinking

• Well formed outcomes revisited
• Techniques for overcoming internal conflict

Change techniques

• Well formed outcomes revisited
• Techniques for overcoming internal conflict

• Establish well formed outcomes
• Manage their emotional needs
• Use change processes for themselves and others
• Establish rapport with others
• View any issues from three different perceptions
• Step into the reality of others for greater understanding
  use influencing language
• Use non-directive language to help others solve their own issues
• Use modeling techniques to acquire new skills